Terms of Service
Last Updated on [January 1st, 2024]
Welcome to Detail Harbor! These Terms of Service (the “Terms”) govern your access to and use of our products and services, including our website, mobile applications, communications, and any other related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms, which constitute a legally binding agreement between you and Detail Harbor.
Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.
1. Acceptance of Terms
By accessing or using the Service, you affirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Changes to Terms
Detail Harbor reserves the right to modify, update, or replace these Terms at any time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.
3. User Accounts
To access certain features of the Service, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Detail Harbor reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading.
4. Prohibited Conduct
While using the Service, you agree not to:
– Violate any applicable laws or regulations.
– Infringe upon the rights of others.
– Use the Service for any illegal or unauthorized purpose.
– Post or transmit any content that is offensive, defamatory, or violates the rights of others.
– Attempt to access unauthorized areas of the Service.
5. Intellectual Property
Detail Harbor retains ownership of all intellectual property rights in the Service, including but not limited to trademarks, copyrights, and trade secrets. You may not use our trademarks, logos, or copyrighted material without our prior written consent.
6. Disclaimer of Warranties
The Service is provided on an “as-is” and “as-available” basis. Detail Harbor makes no representations or warranties of any kind, express or implied, regarding the Service’s availability, accuracy, reliability, or suitability for your intended use.
7. Limitation of Liability
Detail Harbor and its affiliates, officers, employees, agents, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Service; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party; or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or related to these Terms or the use of the Service shall be brought in the state or federal courts located within [Your Jurisdiction], and you consent to the exclusive jurisdiction of such courts.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at [contact@detailharbor.com].
Thank you for using Detail Harbor!
USING DETAIL HARBOR
Eligibility. To access or use Detail Harbor, you must have the necessary power and authority to enter into these Terms. You may not access or use Detail Harbor if you are a competitor of Detail Harbor or if we have previously banned you from the Service or closed your Account.
Permission to Use the Service. We grant you permission to use Detail Harbor subject to these Terms. Your use of Detail Harbor is at your own risk, including the risk that you might be exposed to content that is offensive, indecent, inaccurate, objectionable, incomplete, fails to provide adequate warning about potential risks or hazards, or is otherwise inappropriate.
Service Availability. Detail Harbor may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability.
Accounts. You must create an Account and provide certain information about yourself to use some of the features offered by Detail Harbor. You are responsible for maintaining the confidentiality of your Account password and for all activities that occur in connection with your Account. Notify us immediately of any unauthorized use of your Account. We reserve the right to close your Account at any time for any or no reason.
Your Consumer Account is for your personal, non-commercial use only, and you may not create or use a Consumer Account for anyone other than yourself. Provide complete and accurate information when creating an Account to bolster your credibility as a contributor to Detail Harbor. You may not impersonate someone else, provide an email address other than your own, create multiple Accounts, or transfer your Consumer Account to another person without Detail Harbor’s prior approval.
Communications from Detail Harbor and Others. By accessing or using Detail Harbor, you consent to receive communications from other users and Detail Harbor through the Service, or through any other means such as emails, push notifications, text messages (including SMS and MMS), and phone calls. These communications may promote Detail Harbor or businesses listed on Detail Harbor and may be initiated by Detail Harbor, businesses listed on Detail Harbor, or other users. You understand that communications may be sent using an automatic telephone dialing system, and you may be charged by your phone carrier for certain communications such as SMS messages or phone calls. Notify us immediately if the phone number(s) you have provided to us have been changed or disconnected. Please note that any communications, including phone calls, with Detail Harbor or made through the Service may be monitored and recorded for quality purposes.
You can manage certain communications preferences in your account settings.
BOOKING AND TRANSACTING
Generally. You can access features through Detail Harbor that allow you to book or transact online with local businesses, such as scheduling appointments for auto detailing services. These features may be provided by Detail Harbor’s third-party partners, including through iframes or similar formats, and their use may be governed by different or additional terms presented to you as part of the booking or transaction process. Please note that such third-party partners and/or the transacting local businesses themselves are responsible for fulfilling such bookings and transactions.
Payments and Cancellations. You may be required to provide your payment information to confirm a booking, and you will be charged any applicable fees, including cancellation or no-show fees, in accordance with the transacting local business’s cancellation policy provided at the time of booking. You agree that Detail Harbor may facilitate any such payments and charges on behalf of the transacting local business.
Coupons. Any coupons that Detail Harbor might issue for use in connection with the Service are non-transferable (unless required by law), not redeemable for cash or any other consideration, and automatically expire thirty (30) days after the issue date unless otherwise specified. If your Account is terminated, you will not be able to use any unexpired and unused coupons, and any such coupons will automatically terminate and cannot be redeemed unless required by law.
REPRESENTATIONS AND WARRANTIES
We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.
You represent and warrant that:
– You have read and understood our Content Guidelines;
– You have read and understood our Privacy Policy. If you use the Service outside of the United States of America, you consent to having your personal data transferred to and processed in the United States of America; and
– Prior to using any service listed on the Service, you have read and agree to our Service Terms and Conditions.
You also represent and warrant that you will not, and will not assist, encourage, or enable others to use the Service to:
– Violate our Terms, including the Content Guidelines and Service Terms and Conditions;
– Post any fake or defamatory review, trade reviews with others, or compensate someone or be compensated to post, refrain from posting, or remove a review;
– Violate any third party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
– Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
– Promote a business or other commercial venture or event, or otherwise use the Service for commercial purposes, except in connection with a Business Account in accordance with the Business Terms;
– Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming or otherwise attempt to manipulate the Service’s search results, review Recommendation Software (as defined in the Business Terms), or any third party website;
– Solicit personal information from minors, or submit or transmit pornography;
– Violate any applicable law;
– Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Service or Service Content (other than Your Content), except as expressly authorized by Detail Harbor;
– Use any robot, spider, Service search/retrieval application, or other automated device, process or means to access, retrieve, copy, scrape, or index any portion of the Service or any Service Content, except as expressly permitted by Detail Harbor (for example, as described in www.detailharbor.com/robots.txt);
– Reverse engineer any portion of the Service, unless applicable law prohibits this restriction, in which case you agree to provide us with 30 days’ prior written notice [here](contact@detailharbor.com);
– Remove or modify any copyright, trademark, or other proprietary rights notice that appears on any portion of the Service or on any materials printed or copied from the Service;
– Record, process, or mine information about users;
– Access, retrieve or index any portion of the Service for purposes of constructing or populating a searchable database of business reviews;
– Reformat or frame any portion of the Service;
– Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Detail Harbor’s technology infrastructure or otherwise make excessive traffic demands of the Service;
– Attempt to gain unauthorized access to the Service, Accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other means;
– Use the Service or any Service Content to transmit any computer viruses, worms, defects, Trojan horses, malicious code, spyware, malware, or other items of a destructive or harmful nature;
– Use any device, software, or routine that interferes with the proper working of the Service or otherwise attempt to interfere with the proper working of the Service;
– Use the Service to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Service or Service Content; or
– Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Service, features that prevent or restrict the use or copying of Service Content, or features that enforce limitations on the use of the Service.
ADDITIONAL POLICIES AND TERMS
Copyright and Trademark Disputes. You agree to follow our Infringement Policy in notifying us about copyright and trademark disputes concerning User Content. You agree we may forward any notification sent pursuant to our Infringement Policy to the user who submitted the User Content at issue.
Additional Terms. Your use of Detail Harbor is subject to any and all additional terms, policies, rules, or guidelines that we may post on or link to from Detail Harbor (the “Additional Terms”). All such Additional Terms are hereby incorporated by reference into, and made a part of, these Terms. If you have a Business Account, the Business Terms provided below apply to you.
SUGGESTIONS AND IMPROVEMENTS
By sending us any ideas, suggestions, documents, or proposals (“Feedback”), you agree that (i) your Feedback does not contain any third-party confidential or proprietary information, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, (iv) we have no obligation to review, consider, or implement the Feedback, or to return to you all or part of the Feedback, and (v) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide, assignable, sublicensable, transferable license to use, modify, prepare derivative works of, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Detail Harbor and its users any claims and assertions of any moral rights contained in such Feedback.
THIRD PARTY CONTENT AND SERVICES
Detail Harbor may host Third-Party Content or include links to other websites or applications (each, a “Third Party Service”). We do not control or endorse any Third-Party Content or Third-Party Service. You agree that we are not responsible for the availability, accuracy, or content of any such Third-Party Content or Third-Party Service. Your use of and reliance on any Third-Party Content or Third-Party Service is at your own risk.
Some of the services made available through Detail Harbor and Third-Party Services may be subject to additional third-party terms of service, privacy policies, licensing terms and disclosures, and other terms, conditions, and policies, including without limitation the ones posted [here](). It is your responsibility to familiarize yourself with any such applicable third-party terms.
INDEMNITY
You agree to indemnify, defend, and hold harmless Detail Harbor, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents, contractors and representatives of each of them (collectively, the “Detail Harbor Entities”) from and against any and all third-party claims, actions, demands, losses, damages, costs, liabilities and expenses (including but not limited to attorneys’ fees and court costs) arising out of or relating to: (i) your access to or use of Detail Harbor, including Your Content, (ii) your violation of the Terms, (iii) your breach of your representations and warranties provided under these Terms, (iv) any products or services purchased or obtained by you in connection with Detail Harbor, (v) your products or services, or the marketing or provision thereof to end users, or (vi) the infringement by you, or any third party using your Account, of any intellectual property or other right of any person or entity. Detail Harbor reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Detail Harbor. Detail Harbor will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
*PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE DETAIL HARBOR ENTITIES TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. BY ACCESSING OR USING DETAIL HARBOR, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS.*
THE SERVICE AND SERVICE CONTENT ARE MADE AVAILABLE TO YOU ON AN “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, with the express understanding that the Detail Harbor Entities may not monitor, control, or vet User Content or Third-Party Content. As such, your use of Detail Harbor is at your own discretion and risk. The Detail Harbor Entities make no claims or promises about the quality, completeness, accuracy, or reliability of Detail Harbor, its safety or security, including without limitation the security of your data, or the Service Content. Accordingly, the Detail Harbor Entities are not liable to you for any personal injury, loss, or damage that might arise, for example, from Detail Harbor’s inoperability, depletion of battery power or other impairment of devices used to access Detail Harbor, service unavailability, security vulnerabilities, or from your reliance on the quality, accuracy, or reliability of the business listings, ratings, reviews (including their content or omission of content, order, and display), metrics, or other content found on, used on, or made available through Detail Harbor.
The Detail Harbor Entities make no claims or promises with respect to any third party, such as the businesses or advertisers listed on Detail Harbor or that offer goods or services through Detail Harbor, or the Service’s users. Accordingly, the Detail Harbor Entities are not liable to you for any personal injury, loss, or damage that might arise from any such third party’s actions or omissions, including, for example, if another user or business misuses your content, identity or personal information, or if you have a negative experience with one of the businesses or advertisers listed or featured on Detail Harbor. Your purchase and use of products or services offered by third parties through Detail Harbor is at your own discretion and risk.
YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH DETAIL HARBOR, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF DETAIL HARBOR.
The Detail Harbor Entities’ maximum aggregate liability to you for losses or damages that you suffer in connection with Detail Harbor or these Terms is limited to the greater of (i) the amount paid, if any, by you to the Detail Harbor Entities in connection with Detail Harbor in the 12 months prior to the action giving rise to liability, or (ii) $100.
The Detail Harbor Entities’ liability shall be limited to the maximum extent permitted by law, the Detail Harbor Entities will not be liable for any (i) indirect, special, incidental, punitive, exemplary, reliance, or consequential damages, (ii) loss of profits or revenue, (iii) business interruption, (iv) reputational harm, (v) loss of information or data; or (vi) liability with respect to a consumer alert posted on any Detail Harbor business pages for your business. The waivers and limitations specified in this section 12 will survive and apply regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise.
ARBITRATION, DISPUTES, AND CHOICE OF LAW
*If you are a resident of the United States or Canada:*
EXCEPT FOR EXCLUDED CLAIMS: ANY CLAIM, CAUSE OF ACTION, REQUEST FOR RELIEF, OR DISPUTE THAT MIGHT ARISE BETWEEN YOU AND DETAIL HARBOR (“CLAIMS”) MUST BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS; YOU AND WE AGREE THAT EACH MAY BRING OR PARTICIPATE IN CLAIMS AGAINST THE OTHER ONLY IN OUR RESPECTIVE INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND DETAIL HARBOR AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. YOU AND DETAIL HARBOR EXPRESSLY WAIVE THE RIGHT TO TRIAL BY A JURY.
“Excluded Claims” means: (a) Claims brought by you or Detail Harbor that could be brought in small claims court, if permitted by the rules of that court, or (b) Claims related to intellectual property (like copyrights and trademarks), violations of Detail Harbor’s API Terms of Use (which, for clarity, are governed by those terms), or a breach of Section 7 above (Representations and Warranties). Excluded Claims may be brought in court. Any issues relating to the scope and enforceability of the arbitration provision will be resolved by the arbitrator. If any Claim cannot be arbitrated in accordance with this provision, then only that Claim may be brought in court and all other Claims remain subject to arbitration. Notwithstanding this paragraph, Business Claims, as defined in Section 3 of the Additional Terms for Business Accounts, are governed by that section.
Excluded Claims and Claims that cannot be arbitrated must be brought in court. California law will govern these Terms (to the extent not preempted or inconsistent with federal law), as well as any such Excluded Claim or Claim that cannot be arbitrated, without regard to conflict of law provisions. You or Detail Harbor may seek relief in any small claims court of competent jurisdiction. All other Excluded Claims and Claims that cannot be arbitrated are subject to the exclusive jurisdiction in, and the exclusive venue of, the state and federal courts located within San Francisco County, California, and you consent to the personal jurisdiction of these courts for the purpose of litigating any such Claim.
Arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect. For more information, visit www.adr.org. Arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator may award damages to you individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy your individual claim.
Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, Detail Harbor will pay all filing, AAA, and arbitrator’s fees and expenses. We waive any right to seek an award of attorneys’ fees and expenses in connection with any non-frivolous arbitration between you and us.
*If you are a resident of a country located in the EEA or Switzerland,* Irish law will govern these Terms, as well as any dispute that might arise between you and Detail Harbor.
You agree that any subpoena, third-party discovery request, or other third-party process directed to Detail Harbor must issue from, or be domesticated by, the state or federal courts located within San Francisco County, California, and you agree to submit to the jurisdiction of each of these courts for any related proceedings.
TERMINATION
You may terminate the Terms at any time by closing your Account, discontinuing any access to or use of Detail Harbor, and providing Detail Harbor with a notice of termination [here](link).
We may close your Account, suspend your ability to use certain portions of Detail Harbor, terminate any license or permission granted to you hereunder, and/or ban you altogether from Detail Harbor for any or no reason, and without notice or liability of any kind. Any such action could prevent you from accessing your Account, Detail Harbor, Your Content, Service Content, or any other related information.
In the event of any termination of these Terms, whether by you or us, Sections 1, 3, 5, 7–15 of the Terms of Service will continue in full force and effect.
ADDITIONAL TERMS FOR BUSINESS ACCOUNTS
The following terms (“Business Terms”), in addition to the Terms of Service above, govern your access to and use of your Business Account. In the event of any conflict between these Business Terms and the Terms of Service, the Business Terms apply. If you have purchased products or services from Detail Harbor on behalf of your business (e.g., advertising or business tools), the terms of that purchase apply in the event of any conflict with these Business Terms. Capitalized words used but not defined in these Business Terms have the meanings described in the Terms of Service. By creating, accessing, or using your Business Account, you are agreeing to these Business Terms and concluding a legally binding contract with Detail Harbor. You are not authorized to create, access, or use a Business Account if you do not agree to these Business Terms.
PLEASE READ THESE BUSINESS TERMS CAREFULLY AS THEY REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
In the event of any termination of these Business Terms, whether by you or us, these Business Terms in their entirety will continue in full force and effect.
REQUIREMENTS, REPRESENTATIONS, AND WARRANTIES
In order to access or use the Services, you agree that:
1. You have the authority to act on behalf of the business or businesses associated with or claimed through your Business Account and bind any such business (including any corresponding business entity) to the Business Terms (such business or businesses, your “Business”).
2. Your access to or use of the Business Site will only be in your capacity as an authorized representative of your Business.
3. You will not use the Consumer Site for business activities, including but not limited to flagging reviews or messaging people who have reviewed your Business.
4. Your Business complies with applicable laws and does not offer, advertise, sell, or lease illegal products and/or services.
5. You grant Detail Harbor a non-transferable, non-exclusive, royalty-free limited license to display your public website on the Services, or allow for its display through iframes or other framing technology.
6. You agree that we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business, and that our communications (including phone calls) with you may be monitored and recorded for quality purposes.
7. You understand that we may display health score information for your Business, and may place a Consumer Alert regarding that health score, on the business page for your Business.
8. You understand and agree that we may share certain aggregate or otherwise deidentified information about your responses to Request a Quote leads with other Businesses, for example, the number of total Businesses responding to the lead and the speed of those responses.
9. You understand and acknowledge that non-disparagement clauses in certain consumer contracts, such as clauses that seek to restrict or prohibit reviews (including provisions that penalize consumers for posting reviews) about your Business, are prohibited under California law (Cal. Civil Code § 1670.8) and under the federal Consumer Review Fairness Act (15 U.S. Code § 45b) and you agree that you will not include such clauses in your consumer contracts, or otherwise attempt to enforce non-disparagement or ‘gag’ clauses against consumers under any circumstances. You understand that we may publicly notify consumers, including by placing a Consumer Alert on the business page for your Business, if we have a good faith belief that such clauses are used by your Business.
You represent and warrant that you will not, and will not authorize or induce any other party, to:
1. Offer incentives of any kind, such as discounts, freebies, refunds, gift cards, contest entries, offers, or deals in exchange for the posting of reviews of your Business, or to prevent or remove reviews, and you understand and acknowledge that Detail Harbor, through its Consumer Alerts, may publicly notify consumers about such incentives and other attempts to obtain, prevent, or remove reviews.
2. Solicit or ask for reviews from your customers.
3. Write reviews or vote on Content (e.g., voting user reviews as useful, funny, or cool) for your Business or your Business’s competitors.
4. Pay or induce anyone to post, refrain from posting, or remove reviews, or otherwise attempt to circumvent Detail Harbor’s Recommendation Software or fraud detection systems.
5. Attempt to generate automated, fraudulent, or otherwise invalid ad impressions, inquiries, conversions, ad clicks, or other actions.
6. Use any automated means or form of scraping or data extraction to access, query, or otherwise collect Detail Harbor data, content, and/or reviews from the Consumer Site or the Business Site, except as expressly permitted by Detail Harbor.
7. Use any Detail Harbor trademark or service mark in any manner without Detail Harbor’s prior written consent.
8. Misrepresent your identity or affiliation to anyone in connection with Detail Harbor.
You understand and acknowledge that Detail Harbor allows consumers to post Content about your Business, including photos, ratings, and reviews. You understand and acknowledge that Detail Harbor employs automated software in an effort to showcase the most reliable and useful reviews while displaying other reviews less prominently (“Recommendation Software”). You understand and acknowledge that while Detail Harbor uses its Recommendation Software to identify potentially less helpful reviews, the Recommendation Software may sometimes suppress legitimate reviews or fail to detect illegitimate reviews. You understand and acknowledge that any purchase of advertising or other paid features from Detail Harbor will not influence the Recommendation Software or otherwise allow or enable You, directly or indirectly, to alter reviews or impact whether, where, or how reviews appear on Detail Harbor.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE DETAIL HARBOR ENTITIES TO YOU. FOR CLARITY, THE BELOW APPLIES IN ADDITION TO THE DISCLAIMERS AND LIMITATIONS OF LIABILITY DETAILED IN SECTION 12 OF THE TERMS.
The federal Communications Decency Act (47 U.S. Code § 230) limits the liability of interactive computer services, like Detail Harbor, for their role in publishing third-party Content, including consumer reviews. Additionally, anti-SLAPP laws, such as Cal. Civ. Proc. Code § 425.16 in California, may require you to pay Detail Harbor’s attorneys
